Company : CSC India Pvt Ltd. (www.csc.com)
Founded in 1959, Computer Sciences Corporation is a leading global IT Services company.CSC provides innovative solutions for customers around the world by applying leading technologies and CSC's own advanced capabilities. These include systems design, integration, IT, Business Process Outsourcing (BPO), applications software development, web application hosting, management and technology consulting. With approximately 80000 employees. The company had the revenue of $ 14.6 billion for the 12 months ended Dec' 30 2005.Global teams of CSC for the product led services, infrastructure services and application services are now based in India, making it the 3rd largest location for CSC worldwide. CSC process in India conforms to SEI CMM level 5, PCMM Level 5, BS7799 and BSI5000 standards.CSC India is ramping up its headcount across its offices in India (Noida, Indore, Hyderabad and Chennai). Currently we are looking for professionals with following skill sets to join our global team.
(Experienced) Walk-In : L1 Semi Technical Support @ Hyderabad
Job Position : L1 Semi Technical Support
Job Designation : System Admin
Job Category : IT / Software
Interview Location : Hyderabad, Andhra Pradesh
Job Location : Hyderabad, Andhra Pradesh
Areas : Service Desk - L1 [WFM] Level Desktop Support
Number of Vacancies : 50
Desired Experience : 18 Months to 4 Years (Mandatory)
Mandatory Skills : Desktop Support, IT Help desk, Technical Support
Specifications for Service Desk Professionals :
L1 Support [WFM] - Semi Technical Process
Desired Skills :
• Experience: 18 Months to 4 years [After Completion of Graduation]
• Excellent Communication Skills
• Basic Desktop troubleshooting knowledge
• Graduation from reputed University
• Ability to work in 24/7 shift Environment
Job Description :
• Candidate will be responsible for assigning and redirecting tickets
• Involved in Workflow /queue coordination
• Follow up on tickets for closure
• Validating the closure
• Tracking SLA performance and requesting agents to expedite response / resolution process to maintain the required SLA.
• Candidate should be open for 24/7 Environment, Any project.
Please Carry (mandatory) :
• Updated Resume Copy
• Photo ID Proof
• Latest Pay Slips
• Passport Size Photograph
Walk-In Date : On 13th November 2011 : 9:30 AM to 3:00 PM
Walk-In Venue :
Computer Sciences Corporation,
Building # 4, Mindspace, Raheja IT Park, Hi-tech City,
Hyderabad.
Land Mark: Beside to IBM Building.
Contact Person : Sai Krishna Murthy
http://www.crocko.com/C358F914DC7B11E09676002481FAD55A/CCNA Certification All-in-One For Dummies.pdf
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