Company : Aricent (www.aricent.com)
The Aricent Group is a global innovation and technology services company that helps clients to imagine, commercialize, and evolve products and services for the connected world. Bringing together the deep communication technology expertise of Aricent with the creative vision and user experience prowess of design firm frog, the Aricent Group provides a unique portfolio of innovation capabilities that seamlessly combines consumer insights, strategy, design, software engineering, and systems integration. This integrated delivery model allows clients to develop highly differentiated user experiences while at the same time accelerating time-to-market, optimizing service operations, and reducing their overall product development lifecycle expenses. The Aricent Group employs more than 10,000 consultants, designers, and engineers at 33 locations worldwide. The company's roster of clients includes Alcatel-Lucent, Cisco, Disney, GE, HP, Intel, Vodafone, and many others. The client base spans the entire telecommunications ecosystem (service providers, equipment manufacturers, independent software vendors, and device makers) as well as Fortune 500 brands that are innovating in connectivity-enabled industries such as healthcare, energy, finance, retail, and media. The Aricent Group's investors are Kohlberg Kravis Roberts & Co., Sequoia Capital, The Family Office, Delta Partners, and The Canadian Pension Plan Investment Board.
Company Highlights
• More than 10,000 employees at 36 locations worldwide
• Clients include 9 leading telecom equipment manufacturers, 8 leading mobile device manufacturers, 7 leading service providers, and 24 of BusinessWeek's Top 50 Innovative Companies
• 40+ years' design experience through frog, including products for Apple, Disney, GE, HP, Intel, Sony, and many other Fortune 500 brands
• 500+ million devices shipped with Aricent software
• Portfolio of more than 125 licensable software frameworks
• Participated in delivering some of the world's first femtocell, WiMAX, and In-flight broadband solutions
• Created breakthrough user experiences such as HP TouchSmart, Celltop, and Sprint OneClick
(1+ Years) Walk-In : Associate Network Engineers @ Gurgaon
Job Position : Technical Support Engineer
Job Location : Gurgaon, Haryana
No. of Openings : 10
Desired Education : Any Graduate / BE / B Tech / Technical diploma for 3 year
Desired Experience : 1 to 3 Years (Mandatory)
Job Responsibilities :
• Interacting with clients, understanding their needs & providing technical support to clients by remotely accessing their networks & troubleshooting the issues raised. Candidate will be a part of technical team that will be responsible for resolving trouble-tickets raised by users of the client's product/service through phone, email or remote access.
Skills Required :
1) Knowledge and understanding of OSI model and networking protocols.
2) Knowledge of networking device worked on, if any.
3) Excellent written and communications skills.
Technology Domains supported Within TAC :
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASA\PIX).
• Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Essential :
• Prior troubleshooting experience
• Willing to work in 24x7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge of networking products already worked on will be an added advantage.
Candidates meeting the above eligibility criteria can appear for the selection process as per the below mentioned schedule:
Walk-In Date : On 28th May 2011 (Saturday) : 10 AM - 4 PM
Walk-In Venue :
Aricent Technologies
Presidency Tower
Tower B, 5th Floor
351/2, Sec-14, MG Road
Next to Kalyani Hospital,
Gurgaon -122001
Contact Person : Pooja Kumar
--
No comments:
Post a Comment