Company : Aricent (www.aricent.com)
Aricent is a global innovation, technology and services company focused exclusively on communications. Aricent's unique engagement model blends strategy, design, technology and engineering services, delivering exceptional value across each phase of the product and service lifecycle.
Company Highlights
• One of the largest privately-held companies in Silicon Valley;
• 800+ customers;
• 9500+ employees, 33 offices worldwide;
• Product portfolio of more than 125 licensable products;
• Investors include KKR, Sequoia Capital, The Family Office, The Canadian Pension Plan Investment Board and Delta Partners.
(1+ Years) Walk-In : Network Engineer (CCNA must) @ Chandigarh
Job Position : Network Support Engineer
Job Location : Gurgaon, Haryana
No. of Openings : 20
Desired Experience : 1 to 5 Years (Mandatory)
Job Description :
• Interacting with customers, understanding their needs and providing technical support to Customer by remotely accessing their networks & troubleshooting the queries working on all CISCO products
Required Skills :
• Prior troubleshooting experience
• Willing to work in 24x7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge and understanding of OSI model and networking protocols.
• Knowledge of networking device worked on, if any.
• Knowledge of networking products already worked on will be an added advantage
Key Education qualification :
• Graduate in any discipline (Technical Degree holders desirable)
• CCNA Certification is Mandatory
Key Job Qualifications :
• Excellent Verbal communications skills.
• Prior troubleshooting experience
• Willing to work in 24x7 Support (Including Night Shifts).
• Prior experience of Voice based technical support.
• Knowledge and understanding of OSI model and networking protocols.
• Knowledge of networking device worked on, if any.
• Knowledge of networking products already worked on will be an added advantage.
Technology Domains supported Within TAC :
• Unified Communications (CUCM, Unity, Multi-Service, IPCC).
• Network Security (VPN, ASA\PIX).
• Core Technologies (Switching, architecture, routing protocols, & WAN Access)
Note :
• Candidate will go through Voice and Accent training and product specific training before they start handling technical cases.
• Company will provide free pick & drop through Delhi-NCR.
Candidates meeting the above criteria can come down and meet us at the address mentioned below:
Walk-In Date : On 3rd April 2011 (Sunday) : 10 AM - 4 PM
Walk-In Venues :
Hotel Piccadily
Sector 22-B, Himalaya Marg,
Chandigarh
Contact Person : Sakshi Grover
Aricent Technologies (Holdings) Ltd,
#18/1, Ecozen,
Outer Ring Road,
Panathur Post,
Bangalore - 560087
Contact Person : Sakshi Grover / Lijoy Lona
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