Linux Administrator / Network Administrator / Windows Administrator openings with NetEnrich - Hyderabad

Company – NetEnrich (www.netenrich.com)

NetEnrich (www.netenrich.com) is a rapidly growing provider of remote infrastructure monitoring, management & application sustenance services to enterprises. We leverage our patent pending product, ITIL driven processes, certified resources and unique delivery model to provide unparallel operational and cost efficiencies. We provide our services in a 100% secure and auditable manner.

 

Position : Linux Administrator / Network Administrator / Windows Administrator

Job Description –

Netenrich is looking for very experienced Network Administrators, who will be responsible for supporting and maintaining clients' network infrastructure worldwide. Additionally, this person must be able to function effectively and independently in a fast paced and dynamic environment. This position will be part of Network Operations Team and reports to the Operations Manager. The Network Administrator will be part of Level 2/3 support team on a 7*24*365 shift rotation.

Responsibilities

·        Primary responsibilities include - Handling Incidents, Service requests and problems, Register Incidents and Service Requests as per defined metrics and service level requirements, Investigate and diagnose Incidents, attempt to resolve them or escalate/refer them to someone who can, based on defined metric and agreed service levels. Log and update the Incident investigation and diagnosis. Monitoring the status and progress towards resolution of all open Incidents, Ensure correct information is logged before closure of Incidents, Participate in daily/weekly/monthly status calls with Clients.

·        24x7 rotational on-call support, including escalation to Emergency Response Team (ERT), driving Root Cause Analysis (RCA), Preventative action follow-through, and participation in weekly operations reviews.

·        Installing, Configuring and administration of Cisco routers and Switches (mid and high end), Pix/ASA Firewalls, IDS, HP Switches, Juniper Netscreen Firewalls.

·        Participation in all on-going Network infrastructure initiatives including:  Firmware/IOS upgrades, Hardware Technology Refreshes, Security hardening and Enterprise Monitoring process improvements.

·        Implement Network security policies and procedures, in line with Clients' objectives.

·        Adherence to all Network build standards and final certification of all new hardware implementations through a formal team Operational Readiness reviews

·        Interaction with 3rd party vendors, Client Teams and senior onsite Systems Engineers as necessary to optimally perform job responsibilities

·        Create and Maintain detailed up to date technical documentation (e.g. standards, process, Run Books)

·        Detailed reporting on the status of trouble tickets and build projects through defined processes.

Requirements

Bachelors' degree in Computer Science or equivalent.
7*24*365 Production support experience in managing Linux/Unix environments across different hardware platforms.
Hands-on experience in build, clustering, configuration, design, deployment and scalability of Linux/Unix server hardware.
General Administration of Unix/Linux – Installation, Users Creation, Group Creation, Permissions, Creations of Folders, Mail (Send Mail, Postfix, Spam Filter Assassin), Web (Apache, Tomcat), FTP, DHCP, DNS, Proxy (Squid), Samba, Firewall (NAT, IP Tables, Packet Filter, IP Filter) LDAP, NFS, NIS, Clear case, Rebuilding the Kernel, Integrating Windows to Linux Domain, Domain in both Windows (ADS) and Linux using LDAP
Must be part of the 7*24*365 on-call schedule for UNIX administration; must be enthusiastic about learning and supporting other flavors of UNIX administration (eg. Solaris, AIX).  Understanding of the implementation and configuration of clustering software for the primary OS is strongly desirable. 
Hands-on experience with installation and troubleshooting various Linux/Unix flavors like RedHat, Fedora Core, CentOS. Must be able to write scripts using Shell (Bash/Ksh/csh) and Perl.
Excellent verbal and written communication skills, organization skills, and analytical skills, Leadership skills
Excellent customer service & teamwork skills, quality and changed oriented with initiative and eager ability to learn.
Ability to operate effectively at all levels, including internal account management and local customer environment to maximize opportunities and improve customer service.

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Email : rashmi.jaiswal@timesgroup.com (+91-20 -3302586| +91-9818994166)