Company : HCL Technologies Limited (www.hcltech.com)
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employees First' which empowers our 70,218 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.9 billion (Rs. 13,145 crores), as on 30th September 2010 (on LTM basis).
HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and technology firms. For more information, please visit www.hcl.com.
(1+ Years) Walk-In : Technical Helpdesk @ Gurgaon
Job Position : Analyst/Sr. Analyst
Job Category : Networking / Hardware
Job Location : Manesar, Gurgaon
No. of Openings : 20
Desired Education : Graduate
Desired Experience : 1 to 2.6 Years (Mandatory)
Job Description :
• Level-1 Technical Support to HCL's business clients. He / She will be responsible to provide 100 % voice support to the clients and provide online technical resolution. Incumbent should open for 24X7 operations.
• Responsible to work on the Troubleshooting of Hardware and software.
• Should be resposible to work in 24x7 environment.
Desired Profile :
• Basic technical knowledge of PCs
• Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
• Basic technical knowledge of Operating systems like Windows XP
• Good verbal and written communication skills
• 100% experience in Voice Support
• Should have basic knowledge of Computers.
• Should have an experience in the Global Support
Interviews for this position will be held on: 25th June, 2011- SATURDAY
Walk-In Date : On 25th June 2011 (Saturday) : 10 AM
Walk-In Venue :
HCL COMNET LTD
PLOT NO.244, Udyog Vihar, Phase 1
Near SP Infocity, Gurgaon
Contact Person : Daniel
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