Job Timings : US Shift 5.30 PM to 2.30 AM
Primary Skill : SIEBEL (CRM) Development
Description :
The candidate will be primarily responsible for Operational Support activities for Siebel CRM (ePharma) applications and Oracle Business Intelligence functions for BBS clients in U.S.
The Incumbent will:
• Provide application support for Siebel ePharma applications, OBI, Siebel Data warehouse, Genesys CTI, and other similar system applications;
• Independently complete support activities, while meeting and usually exceeding customer needs in support of business goals;
• Monitor Siebel CRM server jobs , First level of investigation to analyze the errors and implement the fix, work with U.S team members to analyze and fix the issues in case of job failures.
• Monitor Siebel DAC scheduler jobs and fix the issues in case of errors.
• Monitor OBI schedule jobs like IBOTs and fix the issues incase of errors.
• Perform SRF migration and RPD migration
• Work on discovery / proof of concept projects.
• Execute repeating routine Siebel tasks
• Work on stand alone Siebel projects like archiving Siebel data; automate Siebel testing, etc in sand box environment.
• Code Reviews , design & configuration reviews
• Execute manual unit testing by following test script.
• Communicate effectively and promptly, supporting CRM team objectives and management decisions;
• Seek opportunities to improve current processes and systems. Communicate issues to management, analyze data to identify improvement opportunities and provide other duties where required.
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The selected candidate is required to possess the following:
• Bachelors Degree in Information Technology or closely related field, and four or more years current business and information technology experience, OR Master’s Degree in Information Technology and two years current business and information technology experience,
• The incumbent must possess knowledge of information technology and understand all aspects of the project life cycle;
• Three or more years experience with Siebel CRM System knowledge and OBI;
• Understand and follow application support methodology;
• Must be self-motivated with a high degree of initiative, excellent follow-up skills, possess keen analytical skills, along with excellent problem-solving and critical-thinking skills;
• Must have strong teamwork skills, having the ability to work effectively with a variety of people, with varying backgrounds, at all levels of the organization and globally; and
• Must be well organized, results oriented, and able to tackle difficult problems with minimum supervision;
Preferred Qualifications:
• Bachelors Degree in Information Technology or closely related field, and eight years current information technology experience, OR Master’s Degree in Information Technology and six years current information technology experience;
• Siebel CRM ( ePharma) application development and support skills;
• Siebel CRM application admin skills
• Siebel System Administration (Assignment Manager, Workflow, Server Administration);
• Siebel Tools
• Oracle SQL knowledge
• Oracle Business Intelligence Application Support knowledge a plus ;
• Siebel Data Warehousing, DAC, Informatica ETL tools knowledge a plus;
• Siebel Professional Certifications a plus
Good communication skills.
Experience : 2.5 -4 years
If interested, forward us your updated resume mentioning following details.
Total Exp:
Exp in Siebel CRM Development:
Current CTC:
Expected CTC :
Notice period :
Current Location:
Ready to relocate to Mumbai:
Is Notice period buyable?
• Bachelors Degree in Information Technology or closely related field, and four or more years current business and information technology experience, OR Master’s Degree in Information Technology and two years current business and information technology experience,
• The incumbent must possess knowledge of information technology and understand all aspects of the project life cycle;
• Three or more years experience with Siebel CRM System knowledge and OBI;
• Understand and follow application support methodology;
• Must be self-motivated with a high degree of initiative, excellent follow-up skills, possess keen analytical skills, along with excellent problem-solving and critical-thinking skills;
• Must have strong teamwork skills, having the ability to work effectively with a variety of people, with varying backgrounds, at all levels of the organization and globally; and
• Must be well organized, results oriented, and able to tackle difficult problems with minimum supervision;
Preferred Qualifications:
• Bachelors Degree in Information Technology or closely related field, and eight years current information technology experience, OR Master’s Degree in Information Technology and six years current information technology experience;
• Siebel CRM ( ePharma) application development and support skills;
• Siebel CRM application admin skills
• Siebel System Administration (Assignment Manager, Workflow, Server Administration);
• Siebel Tools
• Oracle SQL knowledge
• Oracle Business Intelligence Application Support knowledge a plus ;
• Siebel Data Warehousing, DAC, Informatica ETL tools knowledge a plus;
• Siebel Professional Certifications a plus
Good communication skills.
Experience : 2.5 -4 years
If interested, forward us your updated resume mentioning following details.
Total Exp:
Exp in Siebel CRM Development:
Current CTC:
Expected CTC :
Notice period :
Current Location:
Ready to relocate to Mumbai:
Is Notice period buyable?
Contact : Pallavi Loke - pallavi.loke@s2infotech.com (+91-22-61520034)
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**Tags :** Jobs, Careers, Openings, Interviews, SAP, ABAP, BASIS, MM, SD, PM, PS, NW, Netweaver, Oracle, PL SQL, DBA, Apps, Java, J2ee, EJB, Struts, Testing, Automation / Manual, QTP, Load/WinRunner,Performance, Silk, Siebel, Embedded, Datawarehousing, Abinitio, Teradata, Informatica, Embedded, C, C++, VC++, Unix, Walkins, Hyderabad, Vizag, Chennai, Bangalore, Cochin, Trivendrum, Mumbai, Pune, Gurgaon, Delhi, Noida, Kolkata, Ahmedabad,TCS, Wipro, Infosys, Satyam, Tech Mahindra, HCL, Capgemini, Deloitte, GE, Infotech, Sonata, Polaris, IBM, Accenture, Bank of America, Birlasoft, L&T, Syntel, Broadridge, Zensar, CSC, Prokarma, Prithvi, Dupont, Avantha, Cognizant(CTS), Hexaware..
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