Microsoft Dynamics CRM 2011 is a software package developed by Microsoft. Microsoft Dynamics CRM is a multi-lingual Customer Relationship Management (CRM) and it provide a powerful business application platform that delivers to customers, Microsoft Partners, and Independent Software Vendors (ISVs) an opportunity to extend and provide value added solutions. Generally, CRM products are mainly focused on Sales, Marketing, and Service (help desk) sectors where as Microsoft has been marketing Dynamics CRM as an XRM platform and has been encouraging partners to use its proprietary (but .NET based) framework to customize it to meet many different demands. CRM is mainly IIS based web application and it also supports extensive web services interfaces CRM is a server-client application, which, likeMicrosoft SharePoint. Clients can access the Microsoft Dynamics CRM with the help of Microsoft Internet Explorer 6 or later browsers and other browsers can be used to access Dynamics, results can be mixed and are not supported by Microsoft. Microsoft Dynamics CRM continues the evolution of platform features, with the addition of the XRM initiative. Platform backward compatibility helps ensure that investments made with previous versions migrate forward to the Microsoft Dynamics CRM upgrade.
Table of contents
* Microsoft Dynamics CRM 2011 Models
* Microsoft Dynamics CRM 2011 Experiences
* Microsoft Dynamics CRM 2011 Solutions
* New Features for End Users
* New Features for Administrators
* New Features for Developers
* CRM for People
* CRM for Business
* CRM for Environment
* Demo Videos on CRM 2011
* New features of Microsoft Dynamics CRM 2011
* Fast facts about Microsoft Dynamics CRM 5.0
Download Link : http://www.easy-share.com/1917746438/Microsoft.Dynamics.CRM.Server.2011-DVT.rar
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